Last updated: April 14, 2026
Thank you for shopping at Bottle To Flame. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Your Order Cancellation Rights
You are entitled to cancel your order within 30 days without giving any reason for doing so. The deadline for cancelling is 30 days from the date on which you received the goods.
To exercise your right of cancellation, contact us by email: hello@bottletoflame.com
We will reimburse you no later than 14 days from the day on which we receive the returned goods, using the same means of payment as you used for the order.
Conditions for Returns
In order for goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 30 days
- The goods are in the original packaging
The following goods cannot be returned: personalized items, goods that deteriorate rapidly, goods unsealed after delivery for hygiene reasons, or goods that are inseparably mixed with other items after delivery.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. Please send them to: 1500 N Grant St Ste N, Denver, CO 80203 US
We cannot be held responsible for goods damaged or lost in return shipment. We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email: hello@bottletoflame.com